FAQ'S
What is the necklace made of?
it's made for lasting companionship. We use skin-friendly, medical-grade stainless steel that's comfortable to wear and hypoallergenic. The surface is treated with multiple layers of electroplating and sealing—making it waterproof and sweat-resistant, so you can even wear it daily in the shower. It protects your memories just as they were from the first day.
What are the photo requirements?
Simply choose the photo you love and find yourself looking back on most often. A few tips: Photos with a front or slightly angled face best capture their true spirit. Generally, the clearer the photo , the better the final result will be.
Can I customize a portrait?
Absolutely. We'd be delighted to create a "vessel for your memories" for you. Any cherished face in your life—family, your love, dear friends—deserves to be preserved this way.
What about other pets?
Of course! With us, love knows no species boundaries. Whether it's cats, dogs, bunnies, guinea pigs, birds, or hamsters—as long as it's the treasure on your heart, just provide a clear, front-facing photo, and we can make it for you .
Can I put several pets together
To preserve the clarity of each adorable face, we recommend only 1 subject per photo as ideal.
How to upload photos
It's very simple: On the product page, select the option to upload an image, choose your desired photo, and then proceed to add it to your cart or checkout directly. If you have specific ideas for cropping the photo, you can also contact us after placing your order via the chat button, email, or by adding our WhatsApp. Please include your order number, and our designer will coordinate the details with you.
If you have any other questions.We're always here. Any detail about love and remembrance is welcome.Contact Email: remepet@outlook.com