FAQ'S
What is the necklace made of?
it's made for lasting companionship. We use skin-friendly, medical-grade stainless steel that's comfortable to wear and hypoallergenic. The surface is treated with multiple layers of electroplating and sealingāmaking it waterproof and sweat-resistant, so you can even wear it daily in the shower. It protects your memories just as they were from the first day.
What are the photo requirements?
Simply choose the photo you love and find yourself looking back on most often. A few tips: Photos with a front or slightly angled face, and even lighting best capture their true spirit. Generally, the clearer the photo and the higher the saturation, the better the final result will be.
Can I customize a portrait?
Absolutely. We'd be delighted to create a "vessel for your memories" for you. Any cherished face in your lifeāfamily, your love, dear friendsādeserves to be preserved this way.
What about other pets?
Of course! With us, love knows no species boundaries. Whether it's cats, dogs, bunnies, guinea pigs, birds, or hamstersāas long as it's the treasure on your heart, just provide a clear photo, and we can make it live inside the jewelry .
Can I put several pets together
This is one of the requests that touches us the most. We are more than happy to carefully present a photo of multiple beloved pets in a single pendantāit captures the warmth of a whole family. Tip: To ensure every adorable face stays clear, we recommend choosing a close-up photo where they are snuggled together for the best result.
And to preserve the clarity of each adorable face, we recommend featuring 1-3 subjects per photo as ideal. If you have a large family, consider selecting the most storytelling group photo, or customize separate pieces for themāso love never feels crowded.
How to upload photos
It's very simple: On the product page, select the option to upload an image, choose your desired photo, and then proceed to add it to your cart or checkout directly. If you have specific ideas for cropping the photo, you can also contact us after placing your order via the chat button, email, or by adding our WhatsApp. Please include your order number, and our designer will coordinate the details with you.
If you have any other questions.We're always here. Any detail about love and remembrance is welcome.Contact Email: remepet@outlook.com